Half moon back wall
As a top retailer in the sauna space, we pride ourselves on creating and cultivating the smoothest, most enjoyable and personalised buying experience as possible for our customers. We are devoted to your absolute contentment and although we wish you to sweat badly, we love a “chill” and “cool” buying process.
With that being said, life is not always rosy and sometimes returns & refunds do occur. Luckily, we have built the following shipping & return policy to deal with those situations fast and efficiently.
If you received your package and notice external damage that has occured during transport, then we advise you to make a note on the receipt and ask for the carrier’